Sheraton Boston Hotel


39 Dalton Street, Boston, MA, 02199, United States   •  Weather:   

Local Time Phone (617) 236-2000 Hotel Reservations 888-627-7054


Frequently Asked Questions

Find the answers to some of our frequently asked questions below so you can plan your trip to Sheraton Boston Hotel.

Hotel Amenities

Do you have free internet in the hotel?
Through the Link@Sheraton, guests may browse the Internet, watch a game with friends, borrow a magazine or newspaper, or have a cup of coffee at Starbucks®. 

We offer wireless and wired internet for a fee in guest rooms. Guests can connect up to three devices for the cost of $9.95 for 24 hours. Club Level guests and SPG Members receive complimentary internet.

Do you have a swimming pool/gym?
Yes, all guests may access the indoor/outdoor salt water pool and a state-of-the-art fitness center located on the 5th floor.

What are the dining options in the hotel?
We offer several on-property Boston Back Bay restaurants

Do you have free breakfast?
Breakfast is not included in most room rates.

Can I have something sent to the hotel before I arrive?   
All incoming packages and faxes are handled through our business center, FedEx, which is located on our second floor. Handling fees apply to all incoming and outgoing items. For fee information please visit Sheraton Boston shipping


How do I get to the Sheraton Boston Hotel from Logan Airport?  
You can take a taxi, public transportation or the Back Bay Logan Express, our Boston hotel airport shuttle. Please visit Sheraton Boston directions for detailed instructions on how to navigate to our hotel.

Do you have a free hotel shuttle to places in the city?
Although we do not offer a free shuttle around the city, tickets for Old Towne Trolley Tours are available.  See our Concierge staff for more information. 

Where is the nearest subway station to the Sheraton Boston Hotel?
The two nearest subway stations are the Green Line stations of Prudential station and Hynes Convention Center station. For a detailed map of the MBTA "T" and directions to points of interest around the city visit Boston public transportation map.

How much does it cost to park at the hotel?
Sheraton Boston parking is available for $58 per night until 2:00 PM on the day of checkout. This valet parking fee includes unlimited in and out privileges.  

Guests can also park at the Prudential Center Garage for $42 for each 24 hour period. Please note that payment for this parking is separate from the hotel and you will be expected to pay each time you exit the garage. 

What is the clearance on your garage/valet parking?
The clearance in our garage is 6 feet. Our valet offers to take oversize vehicles on a space available basis; the rate for oversized vehicles is $92 per night. 

Where can I rent a car?
Right in our lobby - a fully-staffed Hertz car rental desk is located adjacent to our gift-shop. The direct dial number is 617-267-0395.

Things to Do in Boston

What can I do within walking distance of the hotel?
The Back Bay neighborhood has long been one of the most exciting parts of town, and home to plenty of things to do in Boston

What are the recommended tours of Boston?
There are many great tours around Boston.  Some of our highly recommended tours areOld Towne Trolley Tours

  • The Boston  Duck Tour 
  • Urban Adventours Bike Tour
  • Boston by Foot Walking Tours
  • Don Quiojote Tours (Spanish language tours of Boston)

What is good to do with children in Boston?
Boston has many great places and things to explore with children. We suggest going to the Boston Children’s Museum, exploring the Museum of Science, taking a Boston Duck Tour, seeing the penguins at The New England Aquarium, taking a ride on the Codzilla, walking to Fenway Park, riding a Swan Boat (seasonal), shopping at Faneuil Hall or heading over to the Skywalk at Prudential Center. 

Where can I go running nearby the hotel?
There are several routes around the beautiful Charles River.  There is the option of a brisk 3.5 mile run or an extended 6 mile run. 

Visit our concierge for a running map or download it here.

How far is Faneuil Hall?
Faneuil Hall is located about two miles from our hotel. It is easily accessible by subway and taxi cab.  Faneuil Hall is known for its historic restaurants, including the famous Cheers, as well as the beginning of the Freedom Trail Tour. 

Can you recommend any restaurants nearby the hotel?
Please email the concierge desk and it will be our pleasure to email you a list of restaurants within walking distance of our hotel.  

Sheraton Boston Hotel
Sheraton Boston Hotel Lobby
Sheraton Boston Hotel Club Lounge